Services

I've got you covered. I offer a range of IT solutions for homes and businesses in the local area. Whether you're struggling with a slow computer or a in need of a complete IT strategy, I'm here to help.

With over 15 years of experience across diverse sectors – private, education, and healthcare – I offer a comprehensive range of IT services to bridge the gap between you and technology.

Home users

Network & Internet Help

Set up and secure your Wi-Fi.
Fix internet problems.
Connect all your home network devices.

Device Setup

Get your new computers, laptops, tablets, and printers ready to go.
Help set up your email and other online accounts.

Online Safety

Learn how to protect your personal data.
Understand how to avoid online scams and phishing.

Support Options

Get help remotely or at your home.
Receive clear, step-by-step guidance from patient and understanding experts.

Small Business

Our Essential IT Support package is an ideal entry point to managed IT services, providing the core protections and support you need to keep your business running smoothly.

What’s Included:

Proactive Monitoring: We use state-of-the-art software to monitor your devices around the clock for potential issues like low disk space or high CPU usage, so we can fix problems before they impact your work.
Patch Management: We automatically apply critical security updates for your Windows operating systems and other key software. We also ensure your existing antivirus solution is kept up to date, subject to its compatibility with our management tools, keeping your systems secure and compliant.
Helpdesk Support: Gain access to the helpdesk support portal to request remote support during an agreed time. We’re here to help with any IT issues that come up.
Monthly Reporting: Receive a simple, automated report each month detailing the health of your devices, security updates applied, and a summary of the support tickets we’ve resolved.

Education

Classroom & Device Management: Including interactive whiteboards and projectors, manage all your school devices like laptops, tablets, and Chromebooks. Ensure compliance with a maintained asset register.
Network & Infrastructure: We ensure your school's network is robust and reliable; network setup, maintenance and security. Wi-Fi management and optimization.
Maintenance, Repair & Procurement: Hardware and software troubleshooting for all school-owned devices, regular maintenance and updates. When it's time to expand, I can help with selecting and purchasing new educational software and hardware, including software licensing management.
Data Security & Safeguarding: Protecting your school's data is paramount. Provide data backup and recovery solutions, offer cybersecurity protection and awareness training for staff and students, offer guidance for data protection regulations (like GDPR), e-safety policies, support online learning platforms and virtual classrooms, and provide filtering services.
Strategic IT & Training: Help develop and implement IT strategies aligned with your educational goals, assist with technology planning and budgeting, and implement cloud solutions specifically for education. Plus, we offer technical training for staff on using educational technology and provide ongoing technical support for both staff and students. Management of servers, user accounts and offer audio-visual support for school assemblies and events.

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