For many, finding reliable local information online is a frustrating, time-consuming maze. You shouldn't have to be a technical expert to reach your local council, health services, or community support.
The Help Directory cuts out the confusion. This app is designed to do just one thing perfectly: connect you directly to the helpful, hard-to-find telephone directory for public services in your area.
How It Works (Simplicity First):
Open the App.
Tap the Big Call Button.
OR Browse the directory menu
You're Connected.
There's no searching, no complicated numbers to dial, and no waiting — just a direct line to the people who can help.
This app is built to serve our community, respecting your need for safety and privacy above all else.
🔒 No Data, No Worries: Our Unbreakable Privacy Promise
In a digital world that tracks everything, The Help Directory stands apart. We do not collect, store, or share any personal information about you or your usage.
Zero Tracking: We don't track your calls, your location, or your browsing.
Simple Permission: The only permission we ask for is to make the the call you need when you tap the button.
Safety Guaranteed: Use the app with total peace of mind. Your connection is our only focus.
Whether you need to inquire about how to reach a regional helpline, or find contact details for community support, this is the simple, up-to-date tool you need.
We understand that not everyone is comfortable with, or has access to, complex digital services. The Help Directory is the perfect solution for:
The Elderly: A reliable, simple tool that replaces confusing online forms with a familiar phone call.
Digital Beginners: Learn to use one button and instantly unlock access to vital services.
Busy Carers: Save time and stress when you need to quickly check details for a loved one.
Anyone who just wants a direct answer from a real person.
Download the free, privacy-friendly The Help Directory app today!
[App Store Button] | [Google Play Button]
Effective Date: October 13, 2025
Thank you for using The Help Directory! Your privacy and trust are of paramount importance to us. This Privacy Policy is designed to inform you that we do not collect, store, or share any personal data from users of the Octopus Connect application.
We Collect Absolutely No User Data.
The Help Directory app is purely a utility for connecting you to publicly available telephone directory services. It operates entirely on your device and does not transmit any information about you, your device, your contacts, or your usage of the app to us or any third party.
Permission to Make Phone Calls
The only permission the Help Directory app requests is the ability to initiate phone calls on your device.
Why this permission is needed: This permission is essential for the app’s core function. The app is designed to connect you to a single, pre-determined telephone directory service number (the number is hardcoded within the app). When you interact with the app's call button, it uses this permission to automatically dial this dedicated directory number through your device's native phone application.
What we do NOT do with this permission: We do not track, record, or monitor any calls you make. We do not access your call history, your contacts, or any other personal data related to your phone calls. The permission is solely used to facilitate the dialing of the single, specific number embedded in the app.
Since we do not collect any data, there is no user data stored by us. Any data or search information you view within the app remains on your device and is not transmitted externally.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the app listing in the appropriate app store. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at: